Prevent Non-Payment at Self-Checkout in Real Time
ScanWatch monitors self-checkout sessions to detect when scanning is completed but payment is not finalized.
Benefits of Non-Payment Detection
ScanWatch Non-Payment helps retailers reduce losses caused by incomplete self-checkout transactions while maintaining a frictionless customer experience and full privacy compliance.
Detects when a checkout session ends without a completed payment and alerts staff immediately.
Operates silently in the background without blocking the checkout or interrupting honest customers.
Provides visual evidence from multiple camera angles to support fast and confident staff response.
Optimized for modern self-checkout workflows where unattended stations increase risk.
Trusted by:
Key Features
Advanced computer vision capabilities designed to identify non-payment scenarios accurately and reliably.
Incomplete Payment Detection
Identifies checkout sessions where scanning occurs but no successful payment is completed.
Absence-Based Trigger Logic
Triggers an alert when a customer leaves the checkout area for longer than a predefined time window.
Multi-Angle Visual Evidence
Captures top-down and side-view images to support staff verification and follow-up.
FAQ
Quick Overview
A concise overview addressing the most common operational and compliance questions about Non-Payment Detection.
A non-payment scenario occurs when items are scanned but the checkout process is not finalized with a completed payment.
The system analyzes checkout activity and video streams to confirm whether payment was completed before the customer leaves.
No. The system does not use biometric data and cannot identify individuals.
Staff receive real-time alerts with images from the checkout area to support quick decision-making.
Yes. All actions following an alert are defined by the store’s internal procedures.
How It Works?
ScanWatch Non-Payment Detection follows a simple and reliable process.
Checkout Activity Monitoring
The system monitors scanning and payment events at the self-checkout.
Payment Verification
Confirms whether a successful payment has been completed.
Absence Detection
Detects when a customer leaves the checkout area without completing payment.
Staff Alert
Sends a real-time alert with visual context to the responsible staff member.
Ready to Reduce Unpaid Transactions?
Contact us to discuss integration options, supported checkout systems, and deployment requirements.
Evaldas Budvilaitis
Co-Founder