Prevent Unpaid Items Left in Baskets at Self-Checkout

Ensure every item is scanned and paid for by detecting products left behind in baskets when customers initiate payment at security-scale self-checkouts.

What is Empty Basket Detection?

Benefits of Using Empty Basket Detection

Empty Basket reduces losses caused by forgotten or intentionally skipped items by verifying that baskets are fully emptied before payment is completed.

Prevent missed scans at security-scale checkouts
Ensures that no items remain in the basket when the customer initiates payment.
Reduce shrinkage without disrupting customers
Detects issues at the exact moment they occur, without slowing down the checkout flow.
Real-time alerts with visual evidence
Store staff receive instant notifications with a photo of the basket area for fast verification.
Consistent control across all self-checkouts
Works alongside existing security scales to close one of the most common scanning gaps.

Trusted by:

Self-checkout screen showing an empty basket alert when unscanned items remain in the shopping basket

Key Features

Designed to strengthen self-checkout control by ensuring that every item is scanned before payment, Empty Basket Detection adds an extra layer of protection where security scales alone are not enough.

Basket Content Verification

Automatically checks whether any items remain in the basket when the customer presses the “Pay” button.

Real-Time Staff Alerts

Notifies store staff immediately, indicating the specific self-checkout station and basket status.

Visual Confirmation

Provides a photo of the basket area to support fast and accurate decision-making.

FAQ

Quick Overview

Empty Basket Detection helps retailers close a critical self-checkout gap by verifying that all items are scanned and paid for before the transaction is finalized.

Self-checkout system detecting items left in a shopping basket before payment

How It Works?

Empty Basket Detection follows the natural self-checkout flow, activating only at the final payment step to verify that no items remain unscanned in the basket.

Basket Monitoring

The basket area is continuously monitored during the checkout process.

Payment Initiation Check

When the customer presses “Pay,” the system verifies that the basket is empty.

Alert Generation

If items remain, a real-time alert is sent with the checkout ID and basket image.

Store Action

Store staff decide how to proceed according to internal procedures.

Get In Touch

Ready to Secure Your Self-Checkouts?

Contact us to learn how Empty Basket Detection integrates with your existing self-checkout systems and helps reduce unpaid items without impacting customer experience.

Evaldas Budvilaitis Empty Basket
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